Filled Positions

As a Social Media Chat Sales specialist, you will be responsible for driving sales and revenue growth through engaging customer interactions on various social media platforms. Your role will involve responding to customer inquiries, promoting products or services, and closing sales opportunities. We are looking for a dynamic and result-oriented individual who can thrive in a fast-paced remote work environment. 

What you'll be doing 

• Engage with customers via chat on social media platforms, providing product information and addressing inquiries 
• Proactively identify and pursue sales opportunities, leveraging social media chat to convert prospects into customers 
• Build and maintain strong customer relationships through personalized and timely interactions 
• Understand customer needs and recommend appropriate products or services to meet their requirements 
• Close sales deals through effective persuasion and negotiation skills
• Achieve individual and team sales targets within set timeframes 
• Collaborate with marketing and sales teams to align messaging and promotions on social media 
• Monitor social media trends and customer preferences to optimize sales strategies 
• Keep accurate records of customer interactions, sales activities, and pipeline management 

Requirements 

• High school diploma or equivalent; additional education in sales or marketing is a plus 
• Proven experience in social media chat sales or a similar sales-focused role 
• C1/C2 English Level proficiency (both written and spoken English)  
• Excellent presentation skills, with the ability to engage customers effectively 
• Strong sales acumen and persuasion skills 
• Customer-focused mindset with the ability to build rapport and maintain relationships
• Ability to work independently and achieve sales targets 
• Familiarity with social media platforms and their chat features 

Preferred candidates that have a background in sales, particularly in social media chat sales. We are looking for individuals who possess exceptional interpersonal skills, adaptability, and a proactive attitude. Experience in remote sales environments, knowledge of social media marketing strategies, and proficiency in sales software or CRM systems will be highly valued. 

We offer a full-time, US-hours remote job, 40-hour workweek Mon-Fri, with excellent prospects for long-term growth for an ambitious experienced Senior Marketing Retention Analyst. We can offer HMO and other benefits to Philippine candidates.