Filled Positions

As a Senior Marketing Retention Analyst, you will be required to access and compile large amounts of data, analyze the data, and interpret and quantify trends in the operational aspects of various Retention programs of the company. You will also work on creating and/or enhancing various analytical tools that will help improve the operational results and may also be required to develop requirements and perform testing on these analytical tools. 

What You'll Be Doing 

• Creating and developing the right retention marketing strategies 
• Improving retention marketing strategies 
• Provide insight into and develop new ideas and approaches to improve operational results 
• Meeting with the sales team to propose customer retention solutions 
• Building positive relationships with customers and business associates 
• Examine customer channel and campaign data to refine communication strategies for data-driven decision making 
• Identify opportunities and perform actionable diagnostic analysis on marketing performance 
• Execute against the customer communication strategy by owning customer segmentation across channels 

Requirements 

• Bachelor's degree in sales, marketing, or related field  
• C1/C2 English Level proficiency (both written and spoken English) 
• 4 years of experience in similar role 
• Advanced communication and interpersonal skills 
• Expert in developing automation and broadcast email strategies 
• Knowledge of these following platforms like HubSpot, Klaviyo, Iterable, Salesforce Marketing CloudMailChimp, Pardot and etc 
• 2 years' experience auditing existing email marketing strategies 
• Proficiency in Google Slides 
• 2+ years working in an agency environment preferred 
• Experience managing loyalty programs, ambassador programs, and subscription programs a plus 
• Experience using Asana, HourStack, 15Five, and Slack 

Preferred candidates with a strong analytical mindset, passion for digital marketing, be skilled at combining strategy and analytics. Candidates must also have the ability to adapt to change, and can work fast in a multichannel retail environment. Candidates must be amenable to work during US business hours. 

We offer a full-time, US-hours remote job, 40-hour workweek Mon-Fri, with excellent prospects for long-term growth for an ambitious experienced Senior Marketing Retention Analyst. We can offer HMO and other benefits to Philippine candidates.