Filled Positions

As a Remote CRM Specialist, you will be responsible for managing and improving customer relationship management processes for our clients. You will be responsible for analyzing data, identifying trends, and creating reports to support decision-making and process improvements. Your role will be vital in ensuring customer satisfaction and retention through effective CRM strategies. 

What you'll be doing

• Managing and optimizing customer relationship management processes
• Analyzing customer data to identify trends and insights
• Creating reports to support decision-making and process improvements
• Collaborating with cross-functional teams to execute CRM strategies
• Ensuring customer satisfaction and retention through effective CRM strategies

Requirements

• Bachelor's degree in business, marketing, or related field
• C1/C2 English Level proficiency (both written and spoken English
• 2+ years of experience in CRM management or related field
• Strong analytical and problem-solving skills
• Experience with CRM tools, such as Salesforce or HubSpot
• Excellent collaboration skills
• Ability to work independently and manage multiple projects simultaneously

Preferred candidates that have experience with email marketing and marketing automation, experience working in a remote or virtual environment and familiar with SEO and website analytics. Candidates must be amenable to work during US business hours.

We offer a full-time, US-hours remote job, 40-hour workweek Mon-Fri, with excellent prospects for long-term growth for an ambitious experienced Remote CRM Specialist. We can offer HMO and other benefits to Philippine candidates.