Filled Positions

As an Engagement Specialist, you are responsible in overseeing the entire process of creating effective communications and posting on social media platforms while interacting with community members. 

What you’ll be doing 

• Moderating and engaging with community members regularly through community meetings/events and one-on-one interactions
• Making contact with community members through telephone, email, or other platforms to maintain a strong connection
• Managing chats to enhance personal engagement, respond to queries, and handle troubleshooting
• Planning, executing, and managing campaigns, webinars, and events both online and offline
• Designing, planning, and executing various community engagement programs, such as catch-up sessions, learning & development sessions, fun activities, monthly meetups, local meet-ups, and workcations
• Overseeing multiple social media platforms and interacting with community members
• Acting as an advocate and advisor to understand professional concerns and needs, gather meaningful insights, and coordinate the resolution of issues by engaging with the business and other stakeholders
• Launching community initiatives such as creating an online forum, leading an ambassador program, organizing an event series, and writing an email newsletter

Requirements 

• Bachelor's degree is a mandatory requirement 
• C1/C2 English Level proficiency (both written and spoken English) 
• In-depth understanding of social and emotional learning, behavior management, and customer purchasing behavior is required
• Exceptional written and verbal communication skills 
• Possess the ability to employ critical thinking to solve various problems
• Capable of developing and executing both short-term and long-term goals and objectives
• Can work independently as well as with other teams effectively
• Possess strong interpersonal skills and the capability to establish trustworthy relationships
• Outstanding organizational skills with a keen attention to detail

Preferred candidates that proactively monitor and engage in key social media conversations to help build a genuine community. Candidates must be amenable to work during US business hours.  

We offer a full-time, US-hours remote job, 40-hour workweek Mon-Fri, with excellent prospects for long-term growth for an ambitious experienced Engagement Specialist. We can offer HMO and other benefits to Philippine candidates.