Filled Positions

• Effectively manage a portfolio of customers related to open invoices and collection efforts.
• Make customer-facing collection calls and respond to and resolve issues and inquiries from customers.
• Effectively manage and analyze collections reports to obtain customer payment on outstanding invoices and reduce delinquency in customer payment.
• Provide outstanding customer service to customers and business partners.
• Identify and implement process improvement opportunities in the collection process.
• Performing account/payment reconciliations.
• Document daily collection activity.

• 2+ years of relevant experience in a collection’s role.
• Bachelor's degree in Accounting, Finance, or a relevant field is a requirement.
• The ability to effectively build relationships with your customers, peers, and leadership.
• Clear, effective communication with strong interpersonal skills.
• Self-starter with the ability to prioritize in a fast-paced start-up environment.
• Proficient in Microsoft Office, including Excel, Word, and Outlook.
• Strong judgment to handle special telephone tasks like call transfers, taking messages, callbacks, holds, interruptions, and unintentional disconnects.
• Moderate supervision is needed; demonstrates initiative to handle more tasks independently and able to adapt quickly to procedure changes.
• Must be detailed and service-oriented.

What We Offer
We offer a full-time, US-hours remote job, 40-hour workweek Mon-Fri, with excellent prospects for long-term growth for an ambitious Collection Specialist. We can offer HMO and other benefits to Philippine candidates.